Returns & refunds.

Eligibility for Returns

To qualify for a return, your item must be in the same condition as when you received it—unworn or unused, with tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.

To initiate a return, please contact us.

If your return request is approved, we will send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

If you have any questions about returns, feel free to contact us.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to resolve it promptly.

Exceptions / Non-Returnable Items

Certain types of items are non-returnable, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about a specific item.

Unfortunately, sale items and gift cards cannot be returned.

Exchanges

The quickest way to ensure you receive the item you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Right of withdrawal

Depending on the law that applies to your order, you may have a right to cancel or return it. Your item must be in the same condition as when you received it, unused and in its original packaging, with the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return, and inform you if the refund has been approved. If approved, the refund will be made to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

If you have not received your refund some time after your return was approved, please contact us.